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Increasing sales by offering

complete solutions

A retail chain operates a nationwide network of home improvement stores. Today, more and more customers do not want to buy products alone, but seek complete solutions (i.e., product and service).

By commissioning Thomas Hadler, the positioning of the retail chain was changed. Together with the customer, the decision to reorient strategic market development was made. The goal was to offer end customers complete solutions and not just products. An important secondary goal was to stand out from its competitors as a skilled and reliable partner for the customers.